Terms of Service

Last updated: 04/23/2026

Welcome to Kindness Is Cool® Official Store (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website located at store.kindnessiscoolofficial.com and any related services.

By accessing or using our website, you agree to be bound by these Terms.

1. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the site for any fraudulent or unlawful activity
  • Interfere with the website’s functionality or security
  • Attempt to gain unauthorized access to our systems

We reserve the right to terminate access if these Terms are violated.

2. Products & Services

All products are subject to availability. We reserve the right to:

  • Limit quantities
  • Discontinue products at any time
  • Modify pricing without prior notice

We make every effort to display product details accurately, but we do not guarantee that descriptions, images, or colors are error-free.

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the selected payment method

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel orders due to pricing or inventory errors

4. Shipping & Delivery

Shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for:

  • Delays caused by carriers
  • Lost or stolen packages after shipment
  • Incorrect shipping information provided by the customer

5. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

We reserve the right to deny returns that do not meet our policy requirements.

6. Intellectual Property

All content on this website—including logos, designs, text, graphics, and trademarks (including Kindness Is Cool®)—is the property of the Company and protected by applicable laws.

You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Kindness Is Cool® shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or use

arising from your use of the website or products.

8. Disclaimer of Warranties

This website and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee:

  • That the website will be uninterrupted or error-free
  • That products will meet all expectations

9. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms

10. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

Your continued use of the website constitutes acceptance of those changes.

12. Contact Information

For any questions about these Terms, please contact us at:

Email: info@luisadiaz.com
Business Name: Kindness is Cool Store
Address: New York, New York